The site
Contact
The operating company and the address for corrections are below. Please don’t send scalp photos expecting a diagnosis.
Written in the UK, for women and men.
This site does not take orders, and it cannot diagnose hair loss.
On this page
On this page
How do you contact Guide to Growing Hair?
Who handles orders and returns?
Orders and returns go to the company that sold the device, not to this guide. For the Hat Pro, that is RedLight Innovation.
A correction is useful when it is specific. “The HigherDOSE price is different” helps if you include the URL, the figure, and the date. Privacy requests use the same email. What this site collects is on the privacy page.
We can’t diagnose hair loss, read a photograph, or tell you that you are a candidate for a hat. If you are worried, the NHS says to see a GP before a commercial clinic. We also can’t tell you to combine a device with minoxidil, finasteride or any other medicine. That belongs with a prescriber or a pharmacist.
Common questions
What can I contact you about?
A wrong price or spec, with the page and the date you saw it, and questions about the site. We can’t tell you whether a device will work on your hair, or whether to start or stop a medicine.
Where do I send an order or a return?
To the brand that sold the device. A Hat Pro order belongs with RedLight Innovation. This site does not take orders.
Sources
- NHS: Hair loss
- RedLight Innovation — The brand’s shop, for orders of that hat.
Keep reading
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- Editorial policy and disclosure What a recommendation on Guide to Growing Hair means, and where a commercial relationship with a reviewed brand would be written down.
- Privacy notice Privacy notice for Guide to Growing Hair.The site is hosted by Cloudflare, Inc.
- How we review How Guide to Growing Hair reviews red light hats: manufacturers’ published specs, UK prices, warranties and the clinical research.